eclat Co., Ltd., which operates charbon, and HANASAKE INC. which operates the online store (hereinafter referred to as "our company"), are strongly aware of the importance of the Personal Information Protection Law, and pay close attention to the handling of personal information. pay. As such, we provide the following privacy provisions for how we obtain, use, disclose, transfer and store information about you.

1.Information acquired by the Company and its acquisition method 
1.1 Information we obtain directly from you 
We may ask you to provide the following information when you purchase products or make inquiries. 
(1) Name 
(2) Delivery address/contact information (e-mail address/address/phone number)  
(3) Other information specified by the Company 

1.2 Acquisition of information using cookies, etc. 
When you access our Services, we obtain certain technical information as described below. We and service providers acting on our behalf use log files and tracking technologies to track cookies, IP addresses, device types, mobile device identifiers, browser types, browser languages, referring and exit pages, platform type, number of clicks, number of domains, landing pages, page views and order of page views, URL of each page, time spent on a particular page, application or website status and activity on our application or website Obtain and analyze date, time, and other information. This is for our internal use and may also associate this information with you. In addition, we use (1) technology to check whether a specific page has been viewed or whether an email has been opened, and (2) to exclude existing customers from specific promotional messages and identify new inflow sources. Or, we may use other technologies, including tracking pixels, that allow us to serve advertisements to you on other websites more effectively.

2. Purpose of use 
We will use the acquired customer information for the following purposes. 

  1. To provide our services such as shipping products
  2. For inquiries
  3. For service guidance
  4. For marketing research, statistics and analysis
  5. For system maintenance and troubleshooting
  6. For other purposes specified in each service of our company

3.Sharing of information and provision to third parties 
We may share your information with third parties in the following cases: 

  1. With your consent 
    We may provide your information to third party companies, organizations and individuals with your consent.
  2. Sharing with outsourced companies When providing services, the Company may share information with outsourced companies as necessary.
  3. Sharing with Third Party Service Providers 
    Providing your information to third parties who provide services on our behalf, such as data analysis, email delivery, hosting services, customer service, etc., or to third parties who provide marketing support to us; I have. In such event, you will instruct all third party service providers to keep the information disclosed confidential and not to use your information for any purpose other than to provide services on our behalf.
  4. Sharing for cooperation with external services 
    We may provide your information to the external service operating company when linking with Facebook, Google account or other external services or authenticating using external services.
  5. Sharing with Third Party Advertisers 
    The Company may share (i) specific technical information (including IP addresses and mobile device identifiers), (ii) statistical information that cannot identify individuals, and (iii) information on the use of services that cannot identify individuals with third-party advertisers. may share. You consent to the use of such information by us or third party advertisers for customer trend analysis, demographic analysis, web analytics and advertising to you, known as behavioral advertising.
  6. legal reasons 
    It may be necessary for us to disclose your personal information due to laws, regulations, legal process or requests from public or governmental authorities within or outside of your country of residence.
  7. Enforcement of Terms of Use 
    We may disclose information about you if we believe disclosure is reasonably necessary to enforce our Terms of Use, operate our company, or protect you.
  8. sale or merger 
    In the event of organizational restructuring, merger or transfer, we may transfer all or part of the information obtained by us to related parties.

4. Access to Personal Information 
Customers may ask us to disclose their own personal information provided, correct, add or delete incorrect information, suspend use, erase, or suspend provision to third parties (hereinafter referred to as disclosure, correction, etc.). etc.) can be claimed. 
When requesting disclosure, correction, etc., in order to prevent leakage of personal information to anyone other than the person himself/herself, after confirming the identity of the person concerned, disclosure, correction, etc. will be made promptly unless there is a special reason. We will take corrective action.

5. Contact information 
If you have any questions or inquiries about our privacy policy, please contact our contact info (at mark) charbon.tokyo.

6. Revision 
We may revise our privacy policy from time to time. Revisions to the privacy policy shall apply from the time the Company posts the latest revised privacy policy on the website or within the application.

[Enactment] April 1, 2023

eclat Co., Ltd.
HANASAKE INC.